Key Feedback Skills
Only 8% of companies believe their performance management process is highly effective in driving business value.*
Let’s begin by encouraging leaders to forget old ideas about feedback, then we’ll discern when to use it, and how to give feedback that makes a lasting impact.
When To Give Feedback
Emphasising Impacts
Many leaders are unclear on the exact function & distinguishing traits of a Feedback Conversation & this leads them to initiating an unsuitable conversation in a given situation.
This can be like using the wrong tool for the job - like using a hammer to paint a wall.
Clearly defining the function & characteristics of a Feedback Conversation is an important step toward knowing when to use Feedback & when to opt for a different Leadership Conversation.
